the matka

the matka App support

Contact
+91 5238464772

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, simply open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email login credentials. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," the app's support system is available through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This process will enable a smooth account migration.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can access your gaming winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all relevant bank information. This step is necessary for a seamless process. Ensure all required details are accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's streamlined services typically result in a processing time ranging from 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe to up to 24 hours. This variation in processing time is mainly due to external factors affecting payment verification.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.

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